Interview With Digital Design Strategist Heather Brockell

Interview With Digital Design Strategist Heather Brockell

Interview With Digital Design Strategist Heather Brockell

1. Tell me a little about you!

Hello, my name is Heather! I am 25 years old and live in Minneapolis, MN. A brief overview of me: I grew up figure skating, was a hockey cheerleader in college and I now perform part-time as a figure skater and singer and I work full time as a Digital Design Strategist. I am currently training for my first triathlon, travel as frequently as my bank account allows and watch the sunset as often as possible.

2. What were you doing before you decided to pursue starting your own business/location independence?

I graduated from the University of Minnesota in July of 2016 and landed a job as a figure skater and singer in an ice show based out of Florida. I loved what I did but I came across 2 issues:

  1. 50% of my job was based on skill and being able to perform all day every day. (Side note, there are very few days off in show business. For this particular show, we had 0-2 days off a month). The other 50% was based on how good I looked in itty-bitty costumes under spotlights that showed no mercy. It bothered me that so much of my job was based on what I looked like when I had spent so many sleepless nights and anxiety-filled days working to earn a degree.
  2. Shows are not permanent and because of that, my income was inconsistent. I wanted something to bring in income all year round but still allowed me to pick up and go anytime I needed to leave for a show.

3. What changed?

When I returned from my third contract, I was determined to find a way to earn money between shows. I looked into anything and everything like whether or not I qualified for Uber, seasonal jobs that lasted only a month, etc. but I felt like these were all temporary solutions and I wanted something long-term. In the midst of my search for a solution,I came across a Bucketlist Bombshells ad for a course that taught women how to work online and be location independent. Bingo. A light from heaven may as well have been shining down on it; I had found my answer. I bought the course within minutes and I haven’t looked back since.

4. What are some of the first steps you took? Looking back, would you have done anything differently?

I went through the courses and launched my business within 2 months. I started out on PeoplePerHour to build my confidence and once I had a few small jobs under my belt, I moved back home to North Dakota with the goal of landing bigger clients. This strategy worked like gold and I landed various jobs during my time there.

Are there things I would have done differently? Yes and no. I learned so much from every poor decision I made, I feel like it was worth making them but I can think of two things I wish I had known before I started.

First, I never realized how difficult the “business” part of it would be. When I started out, I was 100% focused on developing the skills I was going to offer. I never realized that that was only half of it. For anyone just starting out, there are two things you will need to learn:

  1. An amazing, knock-your-socks-off, out of this world service
  2. How to run a business that does 3 things:
    a. Gets in front of the right people
    b. Communicates and connects with your target audience
    c. Runs efficiently and makes enough money to pay the bills

Second, I was surprised by the amount of guilt I felt when I started. The image of my friends who work hard and HATE their job was like a movie reel that played over and over in my head. Each time I thought about how much I loved my job and how miserable they were, my guilt increased. I started working 12+ hours a day to cope with it and let me tell ya, that ain’t healthy.

I started using a planner from a company called the Best Self Co. and it revolutionized the way I define a successful day. I stopped clocking my hours and focused only on getting 3 major tasks done each day. Once I completed them, I was able to enjoy the rest of my day. Between the planner and the book “The 4-Hour Work Week”, I have developed a much healthier working relationship. When you work for yourself, it’s very easy to become a workaholic if you don’t set boundaries.

5. Tell me about your business! What do you do, who do you do it for, and why do you love it?

I do 3 things in my business:

  • Web Design
  • Branding
  • Copywriting

Many of my clients are involved in figure skating or athletics since that’s a big part of my inner circle, but I have also worked with financial companies, online TV shows, floral companies, elementary schools, etc. so my clientele has been very diverse. My ideal client is anyone who is a great communicator, does what they say they’re going to do and gives me clear feedback. (And giving me artistic freedom is always a bonus!)

I could write a book on why I love what I do but I’ll try to keep it concise. From a selfish perspective, I love being able to plan my own schedule, take vacation days without asking permission, not be a slave to my alarm clock and have the freedom to work from anywhere. I’ve been able to go home for birthdays, attend graduations, travel for weddings, visit my parents for a month at a time and take a 3 month road trip. I am also in a long distance relationship and I was able to help my boyfriend move, attended his graduation and fly to watch some of his hockey games in person.

Aside from the fact that I enjoy not being chained to one location, I genuinely love what I do. My friends joke that I’m the “mom” of the group because I’m constantly taking care of everyone. I feel like I’ve been able to put that to good use by doing what I do. A lot of clients I work with are very lost when they first contact me and I LOVE helping them grow their business or organization through their branding or website. My job is very fulfilling and I’m so grateful I live in a time that this lifestyle is possible.

6. Where have you gone with your newfound location independence?

According to official documents, I still live in North Dakota but I spend a bulk of my time in Minneapolis living with my sister. However, while MN is my home base, I frequently visit other places. This past year, I spent time in:
• Italy
• The eastern USA on a road trip
• New Hampshire
• North Dakota
• Oregon

This summer, I have trips planned to California, Alaska and Iceland. I have found that while I love traveling, I like having my home base to be around the people I love.

In the future, I would love to buy a place along Costa Brava, Spain, but for right now, I’m content with my life and the way it is now.

7. What is the most important lesson you’ve learned so far on this journey?

ONE lesson? Oh my, this is asking a lot, but I’ll do my best!

There’s no do-overs in life. You get the time your given here on earth and that’s it. You don’t have time to play it safe. I also want to point out that a lot of fears that hold us back are unfounded. Some businesses thrive on fear-based marketing. They make money by successfully planting “what if?” ideas in your mind (of scenarios that, let’s be honest, won’t happen) that convince you to buy a product or take an action. Just something to keep in mind when building a pros and cons list of a career change.

P.S.
I want to add that taking a risk doesn’t mean you have to quit your job, sell your house and travel full time. A lot of people do that and love it, but maybe your dream is to start an online business so you can be a stay at home mom who spends her free time baking cookies and attending soccer games. If that’s your dream life, go for it! Don’t feel like you have to fit any kind of mold that isn’t you. I will say though, be sure to travel at least a little bit. It’s the best education you could ever give yourself!

8. How have others reacted to this new direction for your life?

Very mixed but running off to join an ice show isn’t exactly the norm so I don’t think people were that surprised by it. I did get a few sassy comments like“it’s nice that you’re trying to start your own little business” but I just ignored them. Unless they were living a life that I wanted, I wasn’t interested in taking their advice. The people whose opinions I actually cared about were incredibly supportive and that is something I will forever be grateful for.

9. What people/resources have helped you the most?

First, I wouldn’t be here if I hadn’t enrolled in the Bucketlist Bombshells course. It really did change my life and I’m so thankful I came across it. I also took a course called B-school which is rather expensive (not something I would take if you are just starting out) but has really been helping me refine my business.

As I said prior, surrounding myself with people that encourage me has also been invaluable. It is, hands-down, the most important thing to have when taking on a new challenge. I already mentioned a planner by “The Best Self Co.” and I also want to add three books that I have found to be very valuable:

• Big Magic – Elizabeth Gilbert
o Perfect for any creative, especially if you feel guilty for pursuing a life you love.
• The 4-Hour Workweek – Timothy Ferriss
o For me, it started a little slow but it has a crazy amount of practical tips and tools once you get into it.
• Priceless – The Myth of Fair Value (and How to Take Advantage of it) – William Poundstone
o Uggghhh NUMBERS! This is any creatives nemesis when it comes to running a business but that’s not an excuse to ignore them. Again, this starts a little slow but push through it! You will learn a ton if you do.

10. Do you have any final tips for other aspiring digital nomads?

No one will ever give you permission to get started, you just have to do it. With that said, I would be wary about putting too much pressure on your business too early on. Starting a business is a lot of work and if you also have the pressure of paying your bills with it, it’s going to be stressful. My advice? If you’re working a full-time job that takes up most of your time, it will be difficult to build your business at the same time. Not impossible! Just hard.

If you are serious about quitting your corporate job, here’s what I would do: job hunt for a part-time job that will pay the bills and be easy to quit. Once you find it, quit the corporate job and work part-time until you feel confident your business can support you. Many people have not followed this and have still built incredibly successful businesses though, so take this with a grain of salt and do what’s best for you!

If you ever feel discouraged and want to quit, here’s my email: heatherbrockell@gmail.com. If you spend the time to reach out to me, I will return the favor and answer any questions you have for me. I can’t guarantee I will have all the answers, but maybe we can find a solution together. I have been blessed with an incredible support system in my life and I would love to return the favor and be that person to you if you need it.

 

Thanks so much for this interview, Heather! Be sure to stop by Heather’s site: Design by Heather Rae!

Want to hire me as a Pinterest Designer and Manager to help you get more traffic, leads, and income for your blog or business? Check out this page to see what I can do to help you grow!

My Experience Building a Quiz with Interact

My Experience Building a Quiz with Interact

My Experience Building a Quiz with Interact

This post contains affiliate links, which means I may get a small commission to fund my travels if you choose to purchase anything. I’m only an affiliate for products and services I’ve tried and loved, and will always be completely honest about any drawbacks or issues I find!

Are you as addicted to quizzes as I am? Whether I’m figuring out which Disney princess I am (Belle, duh) or evaluating my business knowledge and preferences, I love finding out more about myself.

So when Interact offered me an opportunity to try out their quiz-building platform, I jumped in right away! Who wouldn’t want an inside look at how quizzes work? (Well, I suppose some people won’t care, but I’m a complete geek about stuff like that!)

Starting with Interact

I started with a video walk-through of Interact’s site, and I was immediately impressed. Not only is everything clean and professional, but they have so many integrations and options available for businesses and bloggers to use for lead generation. When you combine the viral possibilities of a great quiz with in-depth data gathering, it’s clear that Interact can be a game changer for marketing.

And with clients like the World Wildlife Fund, The Home Depot, and Greenpeace, Interact plays in the big leagues. But small and medium-sized businesses are not forgotten. One of my favorite tech education sites, Skillcrush (a connection I discovered by happy accident), uses their platform to gain 10,000 subscribers annually, and Interact’s Lite Plan is robust and affordable enough for almost any solopreneur or start-up.

Quizzes can be dead simple or extremely complex. Interact has a library of more than 100 pre-built quizzes in many niches that you can use as is, or customize to suit your business. I started out by choosing one of these templates and examining exactly how all the different parts worked together. The most popular type of quiz is the personality quiz, where choices/answers lead directly to specific result options, but they also offer assessment and scored quizzes. After a few minutes poking around the pre-built quiz, I felt confident that I could create a custom quiz on their platform!

Building My First Quiz

I started with a fairly simple concept for the quiz. As a Pinterest manager, I have potential clients wondering if hiring me is right for their business. And to be honest, many times it’s not the right step for a business to take just yet. If they have no way to convert the traffic Pinterest brings, have no content to promote, or have more time than money to invest in their business, it may be better for them to wait. But for businesses that are ready, this quiz would provide reassurance that a Pinterest manager can help grow their reach, and it would also educate them about some of facets of Pinterest management (design, scheduling, A/B testing). And like some of my inquiry forms, this quiz would give me information about where they stand, to be better prepared for client calls.

Two vital techniques helped me create my quiz easily: 1. Start with the results, not the questions. 2. Draft your questions and the answers they relate to before you start building in Interact. I used Google Sheets to draft my quiz, putting the results along the top as columns and the questions along the side as rows. I learned from the demo and sample quiz that each answer can lead to more than one result, and multiple answers. So I repeated answers a few times in the columns when they would lead to more than one result, and fit two answers in one cell under one result if needed. You may want to grab a sheet of paper to draft if your quiz is threatening to get unwieldy in a spreadsheet.

Interact recommends 5-10 questions for quizzes, with 7 being the sweet spot for people finishing quizzes and getting accurate results. I ended up with 8 for mine.

Putting the Quiz into Interact

Since I had everything ready, creating the quiz in Interact involved mostly cutting and pasting what I’d already written into the platform. I reworded and expanded things as I added them, and even added a few answer options. While drafting was very helpful for getting organized, it was a little tedious entering more than 30 different answers into the quiz – but I do believe that extra step created a more refined result in the end. As I get more familiar with Interact, I believe my drafts will be a little more rough/conceptual before I move them to Interact’s platform.

Also, while my quiz is text-based, you can also use image answers! CC0 stock images from Pixabay are integrated right into the quiz builder, and you can upload your own images as well (there is 2MB limit per image, so you may need to resize first). I did include photos for the cover/intro of the quiz and each of my results, and I highly recommend you do the same, at a minimum. You can also add images to each of the questions.

I added the results first, then put in the questions one at a time, with their answers. I clicked the “Edit Results Correlations” in each question/answer page to match up the answers to the results, which was super easy!

Branding the Quiz

I chose my brand colors and the Google font I use on my site to make the quiz look like it belonged. I also was able to add my logo/favicon, but I was a little disappointed at limited options related to the logo. I also added my photos at this point in the quiz creation.

Quiz Integration

This was probably my least favorite part of setting up my quiz – but it’s mostly because Interact has so many possibilities and I wanted to do it right. Also, connecting to an email service is inherently a lot less fun than dreaming up a quiz! I really love that you have so many options with Interact’s platform – customizing calls to action for each result (which you can do when you create your result options, but I ended up going back and editing them at this point, once I had a clearer picture of where I wanted them to lead).

You can force quiz takers to give their email address before they get their results, but Interact recommends that you offer a subtle “skip this step” option as well.

Interact offers a number of different ways to incorporate the quiz on your website, complete with a WordPress plugin. However, I had several issues with trying to set up an announcement bar for the quiz. First, the color picker was extremely buggy, and I had a hard time adding my color hex codes, as most times I clicked on the popup it would disappear. I also wondered why it hadn’t carried over my brand colors from the quiz. Sure, I might want to switch them around, but it would save a few steps. You can’t change anything but the colors and the text – no font, sizing, button shape/shadow, etc. options.

You also can’t build more than one announcement bar option for each quiz. So with wanting to promote my quiz both here on Create Wherever and on my Quite Katie site, I was faced with a dilemma – which branding should I use for the announcement bar? The navy, light blue, and bright pink of Create Wherever would clash with the peach, teal, and burgundy of Quite Katie. But that was rendered moot by the next issue I faced.

Interact’s announcement bar covers fixed headers. Instead of sitting nicely above all your content like hello/announcement bars are supposed to do, it clumsily overlaps your vital navigation. When my announcement bar didn’t look nice with either of the two options they offered for placement, I researched the issue, and all their help files had was “oh, your site must have a fixed header” – no options for solutions. I reached out to them regarding this, but haven’t heard back.

Since my Quite Katie site has the navigation underneath the main header image on the home page, I was able to incorporated the bar properly on that page of the site only. I changed the branding to match that site, and it was good to go! But I still wanted to have the announcement bar integration here on Create Wherever. I tried searching for Interact and Divi (my site’s parent theme), but came up empty. I then began to look outside of Interact integrations and see how others had included hello bars with Divi. I found a fairly expensive plugin and a free Divi announcement bar generator. The generator had some styling issues (putting the button flush with the bottom of the bar instead of vertically centered) and it, but fortunately I know CSS and was able to fix the issues in the generated code.

So far, my solution works, but I would love to see Interact bring their announcement bar up to the level of the rest of their service. Perhaps they assume that larger companies will already subscribe to a hello bar option?

Conclusion

I’m super impressed with Interact so far, and it has great potential to help businesses grow!

As I just created my first quiz with Interact, I don’t have results to share yet! Look out for an update to this post, or (more likely) a link to a follow-up post after I’ve used Interact for a few months!

I do have one positive story already though – the day after I finished the quiz, a potential client was unsure if she needed a Pinterest manager. I sent her to this quiz, and her result was Yes! Her business could benefit from a Pinterest manager. We have a call scheduled next week!

Try Interact out yourself, and I’d love to hear about your results with the platform!

Want to hire me as a Pinterest Designer and Manager to help you get more traffic, leads, and income for your blog or business? Check out this page to see what I can do to help you grow!

Why You Should Not Use Free Stock Photos On Pinterest

Why You Should Not Use Free Stock Photos On Pinterest

Why You Should Not Use Free Stock Photos On Pinterest

We all want to save a little money when it comes to our blogs and businesses! One way we can do that is by using free stock photos – they’re often beautiful, high quality, and cost us nothing. What’s the downside?

The downside – everyone else has the same idea! So the best photos get used millions of times all over the internet. A friend of mine used a free stock photo for her ebook. Within a month, I had seen that same image on a Facebook ad, as the background to a quote on Pinterest, and as the feature image on two separate blog posts.

“What’s the big deal?” you may be thinking. And true, it may not matter much if someone who stops by your site has a vague recollection that they saw that photo before.

But it matters on Pinterest! Because there, people are not seeing one photo on a webpage by itself. They are seeing your free stock photo pin next to dozens of photos, often about very similar subjects. You chose your photo because it looked nice and matched what you were writing about – but how many people wrote about the same thing and used the same photo?

One of my clients wanted 25 pins and Canva templates from me, and since I usually design in Photoshop and Stencil, I played around with Canva to get used to it. One of the designs I created was a simple travel blog post pin, using one of the free stock images I found in their library.

Check out the image below. I apologize if it takes a bit to load; it’s pretty large. These are the pins that Pinterest thinks are similar to the pin I created with a free stock photo. I blacked out the promoted pins since we’re looking at regular pins. (Why so many promoted pins, Pinterest?)

I highlighted in pink every image that uses the same free stock photo I used:

Why you should not use free stock photos for Pinterest

That’s a lot of pink, right?

Do you want to be competing with so many pins that use the exact same image that your pin does?

I didn’t think so!

Again – it’s not that free stock photos are bad. They’re much better than illegally using photos you find online with a search engine. It’s just that so many people are using them on Pinterest, it makes it hard for your pins to stand out if you use them. And the pins that stand out (in a good way!) are the ones that get more clicks and repins.

And there are ways of using free photos that can work for Pinterest. I’ve used free stock photos myself. If you take a look at the older posts on this site, pretty much all of them use free images. But check out the pins at the bottom of each post – most have a color overlay with white text on top, both of which hide a lot of the image. This is one way you can use free stock photos on Pinterest, but still have your pins look different from others that use the same pin.

But from now on, I plan to use purchased images to make my pins stand out.

Here are some of my favorite places to buy fun, unique stock images:

DepositPhotos *affiliate link – I use this site for a lot of my key art, including the Create Wherever header image! You can buy downloads, or get a monthly subscription. The best offers usually give you images for around $1 each.

IvoryMix *affiliate link – Gorgeous flatlays, with plenty of whitespace for text. You can get a subscription (like I did!) to get access to the full library and monthly new items, or purchase individual photo packs. There’s even a scene creator if you want to use your own backgrounds! Kayla does offer free stock images as well, and since IvoryMix is not as well known as sites like Pexels, if you really can’t pay a few dollars for unique images, start with her free ones if they fit your brand!

StoryBlocks (formerly GraphicStock) – I love that I can buy a one-year subscription to this site and download any photos as I need them! It makes a great choice for blog post graphics and pins, like the ones I’m using for this post! They did just add a Marketplace option with additional photos you can buy a la carte (with a discount if you have the subscription), so if you only need a few that can be a great option.

DealJumbo *affiliate link – This site is famous for its bundles! They sell not just stock photos, but fonts, mockups, and other design elements. It’s great when you are looking to have a collection of similar images to create a streamlined, branded look for your pins.

What are some of your favorite sources for stock photos?

Want to hire me as a Pinterest Designer and Manager to help you get more traffic, leads, and income for your blog or business? Check out this page to see what I can do to help you grow!

Work-At-Home School: Improvements Needed

Work-At-Home School: Improvements Needed

Work-At-Home School: Improvements Needed

Caitlin Pyle launched her Work-At-Home School this week, a collection of online courses meant to give you the equivalent of a college degree in starting a business you can run from home. The launch was surrounded by an awesome five-day Work-At-Home Summit, which featured video sessions with the teachers of those courses. Chances are, if you’re on the email list of any of those teachers, you’ve heard about this. If not, you can find out more on the official site (not an affiliate link).

The School is available in three pay tiers, with most of the best and most in-depth courses being reserved for the highest tier (which is still a steal for the intro price of just under $500!). I’m actually already taking one of those courses, Gina Horkey’s 30 Days or Less to Virtual Assistant Success – which I plan to review in a later post!

But I really have a problem with SOOOO much info being dumped in the brains of those just getting started on their journeys of working from home. I’ve been there. It’s paralyzing. You can spend thousands on online courses, finish some, do 10% or less of others, and never make a penny with your business! Partly because you keep switching tactics as you follow all the different advice, partly because your imposter syndrome is urging you to “learn more” before you launch, and partly a few other things, like life, family, day job, finding your niche, coming up with a business name, building your website, getting a logo, etc.

So I’m wondering how many of these students are going to actually start a thriving business? How many more are going to start a course or two, get completely overwhelmed with all they have to learn before they can even start to make money, and end up abandoning the idea and maybe even blaming Work-At-Home School for their failure?

I don’t know how the course is set up on the inside, since I don’t plan to purchase it (I have too many other courses, travel plans, and a LinkedIn Learning subscription). The WAHS may have plenty of ways to help students stay focused and engaged, and actually build their businesses. But if I was bringing together a bunch of courses like this, I would do things differently:

I would charge a monthly fee (maybe $50 – just 10% of the highest tier) that includes:

  1. Access to the school’s Facebook group
  2. A couple of free short courses/ebooks, focused around deciding what your business will do, setting up a website, email opt-ins – basic stuff
  3. Insane discounts on all the other courses available
  4. A business mentor to contact either via email, Slack, or a 1/2 hour strategy video call each month to discuss how things are going and which course might be best for them to take next, depending on their personality, business, growth, past courses, and current struggles

 

Improvements for students:

  1. Less overwhelm – a few easy courses to start, and 1-2 at a time after that
  2. Lower cost barrier to entry
  3. Monetary investment in each paid course – yes, this will be an additional payment, but paying that will give you the motivation to make the investment worth it
  4. Personalized advice about where to go next, so your business can grow and thrive

 

Improvements for me/Caitlin if she used this method instead:

  1. More satisfied students
  2. Reoccurring monthly income, with the only added cost of the business mentor(s) for those students who specifically use that option
  3. Incentive for teachers to provide quality courses and updates as students choose which ones they’re taking (with advice if wanted)

 

Improvements for teachers/course creators:

  1. Reoccurring income as students take their courses when recommended
  2. Only engaged students joining their own groups and email lists

What are your thoughts? Do you like the all-you-can-eat option for a one-time fee that the Work-At-Home School offers, or would you prefer a monthly fee that gives you a monthly mentor session and a GroupOn-like discount on dozens of courses? And if you have signed up for WAHS, I’d love to hear what you think of it!

Want to hire me as a Pinterest Designer and Manager to help you get more traffic, leads, and income for your blog or business? Check out this page to see what I can do to help you grow!

31 Days of Blogging

31 Days of Blogging

31 Days of Blogging

Here it is – day 31! I reached my goal of blogging every day in the month of May!

What I learned:

Blogging isn’t easy. I mean, I know it wasn’t, but actually having to come up with new content every single day took a lot of energy and a lot of hours.

I have a lot to say about certain subjects. Some blog posts could have gone on much longer, but for sleepiness and the clock approaching midnight. Others I felt like the one blog post was enough for the decade for me.

I knew I write to discover. I didn’t think through how rambling that could make my blog posts, especially since I come up with the title first. I may try keeping a blogging journal offline, and reformatting sections of that into better-structured blog posts.

What I regret:

Spending so much time blogging. I figured out about 10 days in that daily blogging isn’t what I want to do – not when I’m also learning and trying to build a business. But I finished out the month out of stubbornness – and the victory feels a bit hollow. I could have finished the Design Skills course this month, but I’m only about halfway through. I could have been sending out proposals to perspective clients and creating beautiful items for my portfolio. Would I have if I hadn’t been blogging instead? Maybe.

Coming up with a solid list of topics before the month began. I knew I wanted to review Design Skills modules, but some were very in-depth, so for most of them there was no way I could watch the videos, complete the projects, and blog about the module in one day. Or even two days. Especially with a full-time job. So blogging about the modules and Bucketlist Bombshells in general only used up about a quarter of the days when I was expected it to be more like half. I ended up wracking my brain for ideas at 10pm some nights.

No time for design and promotion. Since I was spending my hours creating content for this blog, I had little free time to work on the design. I did do a few things here and there, but until I had a 4-day weekend over the holiday, the site didn’t look great. And I still have tons more to do. Not only that, I was embarrassed by the design and some of the shorter posts that didn’t provide much content for my readers, so I didn’t want to share posts via social media. Toward the end I shared about the site a bit in different groups, but I still felt embarrassed.

 

Have you ever reached a goal that probably wasn’t the ideal goal for you? What did you do about it?

Want to hire me as a Pinterest Designer and Manager to help you get more traffic, leads, and income for your blog or business? Check out this page to see what I can do to help you grow!